Customer service development
Based on the observation that this is the great weak point of the majority of companies in Algeria, customer service is the new lever of Marketing far ahead of the traditional 4P.
To remedy this, d 6 begins its services through :
- first of all, the analysis and perception of the consumer,
- then upgrading through concept development and performance measurement,
- finally, the establishment of continuous training, certification and follow-up in the field.